FAQ: All You Need to Know
Got questions? We’ve got answers! Our FAQ section is here to help you with all your queries about our document services. From payment methods to template customization, we cover everything you need to know to make your experience smooth and hassle-free. Let's get those questions answered!
Can I edit the templates I purchase?
Yes, all our document templates are fully customizable. You can modify text, images, signatures, and other elements to suit your specific requirements.
Do the templates include both front and back designs?
Absolutely! Each template includes both the front and back designs, along with any necessary fonts, ensuring you have a complete set for your needs.
Is it possible to order a customized document with my details?
Indeed! We provide a service to create custom documents tailored to your provided information. This service includes a high-resolution printable version and a digital mockup. Please note, additional fees may apply for customization.
What is your refund policy?
Due to the digital nature of our products, we typically do not offer refunds. However, if you encounter any issues or have not received your order within 24 hours, please reach out to us for support and we will address your concerns, including issuing a refund if appropriate.
What payment methods are available?
We offer a variety of payment options for your convenience, including direct transactions with digital currencies and alternative methods such as Wise, Revolut, Payoneer, and Skrill. For detailed instructions, please connect with our support team on <a href=“https://t.me/thefakecloud”>Telegram</a>
How do I pay with PayPal?
To pay with paypal you need to be able send the funds as “FRIENDS AND FAMILY”. Write us in the live chat bottom right. We will give you a paypal email address where you will send the funds.
How do I get help with my payment?
If you need assistance with completing your payment or have any questions, our support team is available to help you through <a href=“t.me/thefakecloud”>Telegram</a>. We strive to provide instant support to ensure a smooth transaction.
What should I do after making a payment through the website?
Once you have completed your payment through the website, there is no need to take any further action. Simply wait for one confirmation of the transaction. You will then receive access to download your documents. For payments made through alternative methods or for immediate assistance, please send us the payment receipt to <a href=“mailto:[email protected]”>[email protected]</a> or reach out on <a href=“https://t.me/thefakecloud”>Telegram</a>.
Is this deal for real – access all PSDs for just $199?
Yep, you read that right. $199 and you get all 600+ PSD templates. No catch. Whether you’re thinking of starting your own template shop or just want the biggest collection out there, this pack’s got you covered. And yeah, it’s all ready to go in a Google Drive link. One click and they’re all yours.
How do I know you've got all these templates for real?
Hey, we get it, it’s a lot to take in. If you’re not sure, hit us up on Telegram. Ask us about any template, and we’ll show you a sneak peek. We’re here to prove it’s all legit and you’re getting the full deal.